ROBERTS EMPLOYMENT AGENCY

Founded in 1996, we are a well established recruitment agency that has a strong history working with hundreds of employers and thousands of job seekers.

At ROBERTS EMPLOYMENT AGENCY, we offer staffing solutions for business owners and employment seekers. It can be tough to find qualified candidates quickly. With our agency, we’ll help you find and fill positions faster.

We’ll connect you with the qualified candidates you’re looking for. Fill positions faster with more talented workers when you choose ROBERTS EMPLOYMENT AGENCY. With our services, we find the right fit every time.

Looking for work? We’ll connect you with employers looking for your unique skill set. Don't just find your next job, find your dream career when you work with ROBERTS EMPLOYMENT AGENCY.

Streamline the hiring process and make staffing and recruitment painless with our agency.

WE ARE HIRING!!

We look to recruit and retain intelligent, driven leaders as customer service representative who are passionate about the community and embody our five culture drivers:

• Dream Big, Plan Wisely
• Break Down the Walls
• Think Critically, Speak Up, Deliver with Pride
• Inspire Through Trust, Lead By Example
• Be Unstoppable

The Customer Service Representative acts as a liaison between our outreach program and its members or potential members. Responsible for assisting customers or potential customers with issues and/or inquiries they may have about their transaction. This role is responsible for receiving and addressing member inquiries, resolution of member complaints, client education, retention of membership.

Requirements:
• Maintains a high energy attitude
• Interested in learning work ethic and motivational skills
• Strives for growth in a team dynamic
• Open to management training

Our clients we represent believe in fair opportunities and would like to welcome all candidates who desire to expand their career and become a major contributor to our company. If you have no or little experience, we provide full training and support to candidates.

Provide Training In Responsibilities:
• Interacting directly with customers to provide information in response to inquiries, concerns and questions about their product offers.
• Assisting members in enrollment and provider services.
• Following-up on customer inquiries and complaints that have not been resolved.
• Communicating effectively to members to ensure members understand expectations of Performing research on inquiries and claims to provide service.
• Acting as a liaison between the member and various departments to address concerns.
• Additional duties as assigned